policies

Thank you for stopping by my little jewelry studio!

All the jewelry featured here has been hand fabricated and designed by me in my studio. I draw inspiration from a lot of things; most of my inspiration comes from the people who support me the most, my family and friends.

If you see something you like but it isn't in your size please feel free to contact me and I will be happy to customize it for you!

PAYMENT
I accept credit cards through PayPal. You will receive an email upon receipt of payment to your email address provided by PayPal.

Please contact me if you have any questions about payment.

Georgia residents will be charged 7.0% sales tax.

SHIPPING
All items are shipped USPS first class. Please contact me if other delivery methods are preferred, such as insurance, priority mail, or express mail. I will send an adjusted bill via PayPal for the difference.

Items are shipped within 2 to 4 days after payment is received. Custom items will ship 2-3 weeks once I receive payment. Every effort will be made to accommodate rush orders.

A second email will be sent to your email address provided by PayPal, when your order ships. For domestic orders, this email will include your delivery confirmation order, so you may track your order. International orders only have tracking with upgraded shipping, Express Mail.

Please note that I ship to your paypal address, if you would like me to ship to another address, please contact me asap.

If an item is a gift and you would like it shipped directly to the recipient, please provide me with the address and any special message you would like to include on a gift card.

RETURNS & REPAIRS
R E T U R N S: Items are returnable within 7 days of receipt of shipment delivery as long as they are returned in their original condition and packaging. Please contact me so I can expect the return. All items returned within 7 days will be refunded full purchase price minus shipping.

Custom orders cannot be returned.

D E F E C T S and R E P A I R S: All jewelry is guaranteed against defective workmanship. If it is delivered in a state that is less than perfect due to the fault of myself, please contact me within 7 days for a complimentary repair.

I stand behind my work, and if there is any repair needed due to regular wear and tear, I will be happy to repair the item. You pay the cost of shipping to me and I will ship it back to you free of charge.

{additional policies and FAQs}
C U S T O M D E S I G N S:
Custom work can take between 2-3 weeks upon receipt of payment for completion and is non-returnable.

Originally quoted prices may change and are not a guarantee. Many times the design will evolve and require substantial changes, requiring additional materials and labor. Price increases are subject to customer approval.

W H O L E S A L E:
Christina Kober Designs welcomes wholesale orders. Qualified wholesale buyers please feel free to contact me regarding minimum orders, wholesale pricing and payment terms.
Email: christina.kober [!at] gmail.com